ss77 Privacy Policy
This page describes what we collect when you use ss77, how we protect that data, and what rights you have over your information. We at ss77 take data protection seriously — our infrastructure keeps your personal details secure, and we use them only for the purposes you'd expect: account management, payment processing, compliance with local law, and service delivery.
When you open an account on ss77, register for tournaments, make deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers (mobile banking, local payment, online payment, e-wallet), or contact our support team, you share information with us. Our policy explains what data flows where, who has access, and how long we keep it.
We operate ss77 in jurisdictions across Indonesia — covering Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions — and comply with applicable data-protection and gaming regulations in each location.
What We Collect and How We Use It
We collect information you provide directly: email address, mobile phone number, full name, date of birth, and government-issued ID (national identity card, passport, or driver's licence). This data forms your ss77 account identity and enables Know Your Customer (KYC) compliance — verifying your identity protects both you and us from fraud.
We also collect transaction data: deposit and withdrawal amounts, payment method used, timestamps, and IP addresses. This information helps us process your requests reliably, detect suspicious activity, and maintain audit trails. When you play slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), participate in tournaments, or interact with live-dealer tables and sportsbook markets, we log gameplay activity and outcomes — these records are necessary to honour your account balance and settle tournament payouts fairly.
We collect support interaction records when you contact our team: chat transcripts, email exchanges, and attachments (such as proof-of-address documents for account recovery). Our support team uses this information to resolve your inquiry and improve our service delivery.
Third-Party Processors and Data Sharing
We do not sell or trade your data. However, we share information with trusted service providers who perform specific functions: payment processors (handling DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), identity-verification vendors (confirming your KYC documents), and compliance consultants (meeting regulatory obligations in supported jurisdictions).
Our servers and data centres may be located outside your jurisdiction. We maintain strict contractual protections with hosting providers to ensure data remains confidential and secure. If you have concerns about cross-border data transfers, contact our support team during business hours.
Cookies and Tracking Technologies
We use cookies to maintain your login session, remember your preferences, and track which games you play and tournaments you enter. Session cookies expire when you log out; persistent cookies remain on your device and help us recognise you on your next visit. We do not use cookies to track you across unrelated websites — our tracking is limited to ss77 itself.
You can disable cookies in your browser settings, but doing so may limit ss77 functionality (for example, you'll need to log in repeatedly). We do not respond to "Do Not Track" browser signals — those signals do not apply to our gaming and account-management purposes.
- KYC verification
- Know Your Customer: we verify your identity using government ID and proof of address to comply with anti-fraud and anti-money-laundering regulations.
- Audit trails
- Records of all transactions, gameplay, and account changes. We retain these to settle disputes fairly and meet regulatory requirements.
- Data retention
- We keep your account data for as long as your account is active, plus several years after closure to meet legal and compliance obligations.
Your Rights and Data Subject Requests
You have the right to access your personal data held on ss77. You can request a copy of your account information, gameplay history, and transaction records by contacting our support team. We respond within ten business days, providing data in a portable format.
You may also request corrections to inaccurate information (for example, if your name or address is misspelled in your account), and under certain conditions, request deletion of your account and associated data. However, we may retain data if required by law or to resolve outstanding disputes or financial obligations.
Jurisdiction Notice and Policy Updates
ss77 operates in supported jurisdictions only. When you register with ss77, you acknowledge that your data will be processed in accordance with applicable local law. Our operations span major Indonesian cities and holiday periods (Idul Fitri, Idul Adha, Imlek, Nyepi) and major sporting events (Liga 1, Piala Indonesia, Piala AFF), with data handling tailored to regional compliance frameworks.
We update this policy from time to time. Material changes are notified via email and in-app messages. Continued use of ss77 after changes are posted constitutes acceptance of the updated policy.
Contact and Support
For questions about our privacy practices, data access requests, or concerns about how we handle your information, contact our support team through the in-app support channel or email during business hours. We respond in English and Indonesian. Our team can clarify our data-handling practices, process your data-subject requests, and address privacy concerns transparently.
We are committed to protecting your data on ss77. Our policy reflects our practice: we collect only what we need, protect it rigorously, and share it only with trusted partners who help us operate the platform reliably. If you have any questions about this policy, our support team is here to help.
ss77 services are available only where local law permits. Our privacy commitments apply wherever we operate, and we comply with applicable data-protection regulations in each jurisdiction we serve.